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Contact CenterAmazon Connect - Cloud-Based Contact Center Services

Amazon Connect

Cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost.

Amazon Connect

Call Center Core Features

Cost

Cost

Lower Cost, No Minimum Fees, No Long Term Commitments, Save Up to 80% Cost

Scalable Call Center

Scalable Call Center

Unlimited Scalability, Integrated Chatbot, Track Tasks, Easy to Use, Omni-Chanel Functionality, Fast and Secure.

Agents

Agents

Transfer Calls Seamlessly from PC to Mobile Phones, Keep Track of Multiple Tasks , Keep Track of Chats, Calls, and Tasks in one GUI

Chatbot

Chatbot

Automated AL and ML Powered Chatbot, Handles Multiple Chats & Automatically Resolves Unlimited Mundane Tasks

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