Omnichannel
Contact Center
Amazon Connect
Cloud-based contact-centre service that makes it easy for any business to deliver better customer service at lower cost.
Call Center Core Features
Cost
Lower Cost, No Minimum Fees, No Long Term Commitments, Save Up to 80% Cost
Scalable Call Center
Unlimited Scalability, Integrated Chatbot, Track Tasks, Easy to Use, Omni-Chanel Functionality, Fast and Secure.
Agents
Transfer Calls Seamlessly from PC to Mobile Phones, Keep Track of Multiple Tasks , Keep Track of Chats, Calls, and Tasks in one GUI
Chatbot
Automated AL and ML Powered Chatbot, Handles Multiple Chats & Automatically Resolves Unlimited Mundane Tasks